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Integrity In Business & Our Purchase Promise

We have run retail businesses for over 30 years and pride ourselves on our customer service, value for money and integrity.

While we closed our Byron Store after 20 years due to Covid, we hope to offer the same caring, personalised service that we are known for on our website.

We provide both our phone numbers so you can be assured you are talking to the people who run this business.

We pledge to not use your data for any other means and will only contact you if you have placed an order or if you have signed up for our newsletter.

All of our stock is available and ready to ship immediately.

We love getting feedback from our customers whether it be good or bad. The bad encourages us to improve and do better and the good, well that just a great bonus.

I also understand that for some people placing an order online can be a worry, I can only say that you don’t survive 30 years in Small Business without maintaining a high level of integrity. Feel free to reach out if I can calm this fear.

Things do sometimes go wrong but we will endeavour to fix any problems to your complete satisfaction.

Above all else, we want you to be thrilled with your purchase, like the Byron Bay spirit itself, we want it to be relaxed, easy and special.

Cheers

Sevegne and Bruce

 

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